YodhaPlay Help Center

To join a tournament, download the YodhaPlay app, create an account, and navigate to the "Tournaments" section. Select an ongoing or upcoming tournament (e.g., Warrior Clash, starting at 6:00 PM IST today, June 02, 2025), pay the nominal platform fee, and register. Ensure you meet the eligibility criteria (18+ and not residing in restricted states like Andhra Pradesh, Assam, Odisha, or Telangana).

If you encounter a payment issue (e.g., failed transaction), check your payment method and internet connection. If the issue persists, contact our support team at business@yodhaplay.in with your transaction details. Refunds for failed transactions are processed within 5-10 business days, as per our Return Policy.

Prizes are distributed from a pre-declared prize pool based on your rank or skill level at the end of the tournament. Higher ranks or better performance (e.g., kills, survival time) result in larger shares of the prize pool. The platform fee you pay supports operational costs, and all prize distributions are transparent, as outlined in the tournament rules.

If your account is under review for suspected violations (e.g., cheating, multiple accounts), you will be temporarily prohibited from participating in matches until the review is completed. Reviews typically take 3-5 business days. You’ll be notified of the outcome via email, and you can appeal the decision within 7 days if needed.

To report a cheater, submit evidence (e.g., screenshots, recordings) to our support team within 48 hours of the match via email at business@yodhaplay.in. Include the match ID and details of the incident. Verified reports may lead to the violator’s ban and potential refunds for affected players, as per our Fair Play Policy.

Yes, your data safety is our priority. We collect minimal data (username, email) to provide our services, and we are working towards full compliance with the Digital Personal Data Protection Act, 2023. All transactions are encrypted, and we do not store sensitive personal information at this stage. Learn more in our Privacy Policy.